Shanghai Heqing equipment co., LTD, after-sales service personnel is not only a technical backbone, but also has the independent ability to solve practical problems and enthusiastic service, be honest, quality, after-sales service department the establishment of a complete customer profiles, running state of product and customer usage control in detail. Aim at quality tracking, regularly or irregularly send tour inspection, help the customer maintenance, calibration instruments, solicit customer comments and Suggestions. Published service hotline and E-mail address, and customer needs, reply in a timely manner and provide processing method; Dispatched personnel when necessary, in the shortest possible time to reach the service field. My companys enthusiasm and thoughtful, efficient after-sales service, won the customer trust and praise.
Service hotline：021-59755921
fax：021-59753251
Email ：jeff_muxf@126.com
Our service concept ：
Shanghai Heqing instrument equipment co., LTD. Since its inception has been to provide clients with high quality, efficient service. Our considerate service, manufacture carefully, the price is right, make customer trust. "Customer oriented", to provide overall service; "With service as the core", tailored for the customer the most valuable products. "Take the quality as the center of gravity", all-round service to customers!
On product sales, the interests of customers is our priority, we service the pursuit of refinement, from the pre-sale consultation and enthusiastic service to the sale of promotional products, we are required to seek fine fine. Strong design and development, production and manufacturing, installation and debugging, technical maintenance, do not return visit regularly, strict quality assurance and quick in place of after-sales service, every link made careful arrangements, solves the customer a series of worries.
Enterprises to strengthen exchanges and communication between the two sides, not just want to know the customer for the product evaluation, more important is to enter a "guide the user consumption , allows users to rest assured "a new era of service! Demand to reach the company more efficient, low cost, improve the market reaction speed, accelerating technological innovation, strict quality, reduce production cost and bring benefit to consumers, in the rapidly changing competition to grasp more business opportunities. For the society, create more value for you!
fulfill their duties conscientiously, decades to create the companys brand, there is no business without satisfied customers, the future development of development to meet customer demand for new technologies, new products, make customer satisfaction to achieve the industry leading level, improve our state by the remarkable service, become a successful model of industry. Company a large number of skilled, service first-class staff, twenty-four hours a day by one hundred times spirit wholeheartedly for your service!
Our services：
Before sale：
（1） device model choice.
（2） according to the customers special requirements, design and manufacture of products.
（3） training technical personnel for clients.
（4） the factory free sent engineering and technical personnel to the user site planning site for the user, design the best processes and programs.
Sale：
（1） product acceptance.
（2） help customer to formulate construction scheme.
After sale：
（1） free appoint special after-sale service staff, arrived at the scene to guide customers installation and debugging.
（2） equipment installation and debugging.
（3） on-site training operators.
（4） complete sets of equipment after the installation, leaving full-time technical staff to assist customers free on-site production, until the user satisfaction.